New Age Technology Consulting - Services - VoIP - Business Telecommunications Solutions

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The New Age TC Solution delivers powerful features, superior quality, unmatched reliability, and dramatic cost savings. Our unique approach provides an end-to-end integrated business grade phone system with scores of features provided as a stand for this product.

Star2Star provides the world's most reliable business grade phone solution. We built the phone system and service together from the ground up to provide a revolutionary set of calling features, with unmatched quality and reliability. It starts with the StarBox, a super-reliable, solid-state, fanless on-premise PBX. The StarBox 2200 PBX supports up to 500 extensions with unlimited voicemail. Whether you are using a cable, DSL, T1, or Fiber Internet connection this phone system provides powerful and unique calling features, voice menus, ring groups and call queues.

The StarBox 2200 automatically connects back to our data center where we guarantee 99.9% reliability and provide dramatic savings over the traditional phone company. We manage and monitor the quality of your phone system, each phone and every call around the clock in our Network Operating Center.

The End-to-End Solution from Star2Star includes Star Service, our integrated internet-based phone service. Star Service runs on the finest national network available. All calls are monitored 24x7x365 for quality. Even better, with Star Service, typical monthly phone bills are cut by half or more. In fact, these savings are so great that, for most customers, when they finance their equipment purchase with Star2Star, the total monthly bill for hardware and service is usually less than what the old phone company was charging for service alone.

Star Service is delivered over your broadband, DSL, T1 or Fiber Internet connection and across your office network on a variety of phones to suit any application. All the features of the Star System are included in its base price. 1000 minutes of free domestic long distance is included with each Star2Star line; which is 250% of what three normal office users will consume in a month. This is averaged across all of your lines before any additional charges occur. Star2Stare international rates are deeply discounted compared to what most phone service companies charge for domestic calls. For example, calls to the United Kingdom, France or Spain are less than 5 cents a minute. Cells phones and home phones can be virtual extensions to the Star System and directory listing, 911, fax machines, burglar alarms and credit card machines are all supported. You can keep your existing phone number and for a nominal fee you can add additional phone numbers for unique answering, call routing, advertising tracking purposes, etc.

The many benefits of the Star2Star End-to-End approach allow users to reap the well known feature-rich and cost-savings benefits of VoIP while achieving better quality and reliability than traditional phone service.

Generally, with any properly installed business-oriented digital phone solution, you will experience call quality equal to or better than a traditional phone call.

Businesses who choose the New Age TC Solution realize a dramatic drop in their monthly phone costs - typically your phone bill is cut in half. For customers that require services such as central office voice mail, conferencing or substantial long distance or international calls, the savings can be tremendous.

The Automatic 6-Way-Failover feature with Star2Star includes double redundant Internet connections, triple redundant bandwidth at the data center and an analog line so if your Internet connection goes down even for a second, a backup remedy takes over immediately.

Cabling

New Age TC has 25 years experience in the cable installation business, specializing in commercial installation. We believe that honesty and integrity are as important as our quality control certifications. We have clients throughout the state of Florida. Our professional reputation and quality work has generated a great referral Client base.

Managed Services

Do you need a new network or a reliable backup system? Maybe you need to ensure that your valuable data is protected with access controls? Do you have an IT Plan? Maybe new hardware or software will help you run a more efficient and profitable business. Call us today for a quote and see how we can help make technology work for you.

24 x 7 x 365 Call Quality Monitoring

We monitor the quality of your phone calls from end-to-end around the clock in our Network Operation Center. Because we have an end-to-end solution we are able to provide a higher quality compression and get 250% more calls on your Internet connection than our competition. Your system security includes Backup that leverages a monitoring system to determine if there is a system fault anywhere in the call path, a Service Desk with Web, E-mail support, and this is all staffed around the clock.

Multiple Company Identities

Your New Age TC Solution will allow you to have an unlimited number of different company identities on a single system. Each company identity has its own phone number and automated attendant. You can have three companies, or three departments of the sam 10563809-683x1024

e company, each with its own workflow, menus, groups and recordings. You can even use different line appearances on the phones to let you know which company or department the caller thinks he or she is calling so you can answer accordingly. You can also dial out from any company by selecting a line for that company.

Time-based Call Routing

Incoming calls can be routed differently when your business is closed. You can define a unique set of hours for each day of the week. This can be combined with the incoming call routing to provide specific daytime and after-hours activites for each incoming number. Imagine having a branch office on the West coast that could answer calls from your clients on the East coast even though the East coast office is closed. The options are only limited to your imagination.

Find-Me/Follow-Me Forwarding

Your office phone can ring at branch locations while also ringing your cell phone, home phone or even a laptop soft-phone. This can be set up or modified in a few seconds from your own custom web portal.

Multi-Layer Automated Attendant

You can quickly build multi-layer automated attendant menus which can route a call to any number of destinations, such as the operator, a group of phones, a queue for the next available agent, a voice mailbox, a recording, the company directory and so on. Destinations can also include extensions at other branch offices, or remote employees working from home.

Incoming Call Routing, without added line Charges

You can have as many incoming phone numbers as you want, independent of how many phone lines you own. Each phone number can be set to behave differently when it rings. For example, one can be your central number which rings the receptionist desk; a second number could be answered by an automated attendant which routes to agents in your customer service department; a third number could be setup to ring all the phones in the sales department simultaneously; and a fourth number could ring directly to your extension and bypass operators and menus entirely.

Custom On-Hold Music

Customize your music on hold with any MP3 file, or subscribe to our on hold music streaming service. We can also create custom on hold sales or information messages.

Multiple Location Support

Any number of branch offices and home offices can be made into one unified virtual phone system for transfers, ring groups, call queues, automated attendants, or shared operator.

New Age Technology Consulting has choosen to partner with Star2Star Communications because we can offer our client the latest features at no additional cost. You get it all! You get all the features, even if you just want the phone to be answered in the traditional manner you may be used to.